Terms of Service for AariZah
1. Acceptance of Terms
By accessing or using the AariZah website ("Site"), purchasing products from us, or using our services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access the Site or use our services.
2. Modifications to Terms
AariZah reserves the right to change, modify, or update these Terms at any time without prior notice. It is your responsibility to check this page periodically for updates. Continued use of the Site after changes are made constitutes acceptance of the updated Terms.
3. Products and Services
AariZah offers handcrafted Kashmiri embroidery apparel, home decor items, and organic valley products. All items are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Descriptions and prices of our products are subject to change without notice.
4. Orders and Payment
- Orders are only valid upon confirmation from AariZah.
- We reserve the right to refuse or cancel any order at our discretion.
- Payment must be made via the secure payment gateways integrated on our Site.
- All prices are in INR and inclusive of applicable taxes unless otherwise stated.
5. Shipping and Delivery
- We deliver across India and selected international locations.
- Shipping charges and estimated delivery timelines will be displayed at checkout.
- Delivery delays may occur due to unforeseen circumstances.
- AariZah is not responsible for delays caused by courier partners, customs, or force majeure events.
6. Return, Exchange & Refund Policy
Please refer to our dedicated Return and Refund Policy for information regarding returns, exchanges, and refunds. Not all items may be eligible for return or exchange due to the handmade and made-to-order nature of some products.
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, and product descriptions, is the intellectual property of AariZah or its licensors and is protected under applicable copyright and trademark laws. Any unauthorized use is strictly prohibited.
8. User Content and Conduct
By submitting content (e.g., reviews, images) on our Site, you grant AariZah a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content. You agree not to:
- Submit false, misleading, or inappropriate content
- Upload malware or harmful software
- Use the Site for any unlawful activity
9. Third-Party Services and Links
Our Site may contain links to third-party websites or services. AariZah is not responsible for the content, policies, or practices of any third-party sites or services.
10. Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the Site, you consent to the collection and use of your data in accordance with the Privacy Policy.
11. Security
We implement reasonable security measures to protect the integrity and confidentiality of your personal and financial data. However, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
12. Disclaimer of Warranties
All products and services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the Site will be uninterrupted, secure, or error-free.
13. Limitation of Liability
In no event shall AariZah, its owners, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or purchase of products.
14. Indemnification
You agree to indemnify and hold harmless AariZah, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, or expenses arising from your violation of these Terms or your use of the Site.
15. Termination
We may terminate or suspend your access to the Site without notice if we determine that you have violated these Terms or applicable laws. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts.
17. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: contact@aarizah.com
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18. Response Time: We aim to respond to all inquiries within 2-3 business days.